Magnetic Live Prime Tracker

WHAT IS THE TRACKER PRIME?

A small, palm-sized tracking device that can be used for multiple purposes, including people tracking, lone workers, car, motorbike, lorries, caravans, speedboats, houseboats, valuable parcels, company vehicles - just about anything!

Carry the Tracker Prime in a bag or pocket to help family members locate and track your position at any time.  If you are in trouble or feel lost or vulnerable, press the SOS button to send an instant smartphone notification to your chosen contacts, who can immediately locate your position.  Reduce personal car and other valuable asset theft by having Tracker Prime notify your smartphone if the vehicle moves off your drive or road.  Maybe you are going away and want peace of mind knowing the moment your car or other asset moves in the night - you will be in the know.

Businesses can monitor their company vehicles, knowing every street turn by turn - where their vehicles should and shouldn't be.  You can set a geo-fence around any geographical map area to alert you when the vehicle enters or leaves.  You can view all journey routes through the tracking console, download full history routes in an easily readable format, and even visually play back any journey route for both business and personal users.

DOES IT WORK STRAIGHT OUT OF THE BOX?

Yes.  Your tracker is up and running straight away.  There are no messy setups, no SIM cards to buy, no top-ups or vouchers at the newsagents etc.  The tracker is pre-fitted with a multi-data roaming SIM card that automatically hops onto the strongest GSM signal for any specific area to ensure the best possible network coverage.

For example, if tracking in the UK, the tracker will use the EE network for certain areas, then hop onto the Vodafone network for other areas, then hop onto the 02 networks and so forth.  If your tracker crosses into an EU country, for example, France, the tracker will jump onto the Orange, SFR, Bouygues Telecom, and Free networks to ensure strong coverage.

Your pre-paid tracking includes unlimited tracking throughout the UK, the EU and other countries.  If you reside outside the EU, please get in touch with us to double-check that the tracker will work in your country.

*Fair usage policy applies.

DO I GET A SECURE TRACKING CONSOLE?

Yes.  The tracking console has a unique Username for your tracker; then add a password to protect against unauthorised access.  Please note for your privacy, we do not keep a record of Usernames and do not have any way to access password-protected tracking consoles.  Do not forget or lose the details required to log in.

WHAT ARE MOTION MOVEMENT NOTIFICATIONS?

You can add a notification method through the tracking console of how you would like to be alerted if your tracker detects movement.  Separately to the live tracking updates, should anybody tamper with your asset, the tracker will notify you depending on how you set it to alert you.

• Push notifications through the app.  This is the most popular method of receiving instant alerts without any costs.
• SMS notifications.  If you set this method, an SMS credit will be deducted from your 30x SMS allowance per month.
• Email notification.  Another popular method of receiving instant alerts without any costs.

WHAT IS A GEO-FENCE?

Geo-fences are pre-determined zones that, once crossed in or out, you can get alerts by smartphone push notification, SMS or email for that crossing.  You can define in the fence settings who would get these alerts.  The Geo-fences you create are tied to your account and not your device, so you can link and unlink the Geo-fences as often as you would like to start and stop receiving alerts when your tracker enters or exits a Geo-fence.

DO I NEED TO USE A MAGNETIC CASE?

The magnetic case is optional - if you wish to attach the tracker to metal surfaces, for example, the underside of your vehicle.  A magnetic case does not need to be purchased if you intend to carry the tracker for personal safety, for tracking small packages, etc.

IS THE TRACKER WATERPROOF?

It is IPX5 compliant, which can resist continuous water sustained by a low-pressure jet spray and can brush off the harshest weather conditions.

CAN I DOWNLOAD/PRINT FULL JOURNEY ROUTES?

Yes.  Your tracking console has an in-built time and date calendar to navigate and find the tracker's previous journeys.  Each route can be downloaded in Excel, Word, and PDF format, and shows street-by-street turns, start and stop locations, the duration, and of course, the time and date for evidential purposes.

HOW DO I CHARGE THE TRACKER?

Connect the tracker to a mains power via the supplied USB cable.  A red battery LED indicator will flash on the tracker while charging and turn solid red when fully charged.  The tracking console also indicates the charging status.

HOW LONG CAN THE TRACKER'S BATTERY LAST?

The tracker is fitted with a 2’600 mAh battery and will vary in performance with an average of 7-10 days depending on the frequency of your tracking, device movements and the various settings.  For example, tracking every 5 seconds on an eight-hour journey will make the tracker work much harder than tracking every 60 seconds on a two-hour journey.

HOW DO I KNOW WHEN TO CHARGE THE TRACKER?

You can view the battery level on the tracking console or mobile apps.  The console automatically updates the battery level reading every time a position is updated on the console.  You will also receive a low battery warning via email, SMS and/or push notification (if these have been set up) once the charge drops past your custom threshold, e.g. 20%.

WHAT ARE SMS CREDITS?

You will receive 30x SMS credits per tracker per month with the quantity shown in your tracking console.  Every command you send to the tracker from the console that replies to your smartphone will deduct one of your monthly SMS credits - but email and push notifications are unlimited.  If you run out of SMS credits, we can occasionally top them up free of charge.  However, if this is likely to become a frequent occurrence, speak to us about payment options for an increase in your SMS credit allowance.

CAN I TRACK MY DEVICE ON MORE THAN ONE DEVICE?

Yes.  There are no restrictions on how many screens can be logged in at any time, and you can view as many trackers as you like on the tracking console (as long as you own them, of course!).  There is also an advanced view, which allows you to see an overview of all tracker locations on the same screen.

CAN I TRACK INDOORS?

Any GPS tracking device has its limitations.  For example, if you are inside a room with no windows and a solid concrete or lead roof, the chances of obtaining a valid GPS position are very low.  The trackers, however, have very sensitive GPS receivers, which help the devices obtain a fix very quickly.  The device will generally perform to a very high standard and work in many buildings.

HOW DO I USE THE SOS/PANIC BUTTON?

When the panic button is held down for 5 seconds, the following will happen:

1. The tracker will inform the tracking console with an audio/visual alert message, indicating that the panic button has been activated and giving full location details.

2. You can receive an email or SMS informing you that the panic button has been activated and giving you full location details.  To activate this feature, you must enter your email address or mobile number in the Settings section on the tracking console. (please use country code, i.e. +447xxx xxxxxx).

3. Your smartphone can receive a push notification, alerting you of the above.  You will need to set this feature up first, using the settings cog symbol visible at the top right when you initially log in to the app.

• A small, high-performance tracking device that works straight out of the box
• Shows the full street address, with blazingly fast 5-second LIVE updates
• Worldwide network SIM automatically hops onto the best GSM coverage in the area
• Global 4G LTE CAT 1 provides accurate street-level tracking throughout the UK, EU, and most worldwide countries
• Smartphone app for iOS and Android
• Desktop tracking console
• Set a motion notification to alert you when the tracker detects movement
• Set an invisible fence (geofencing) to notify you if the tracker enters or leaves an area 
• Send other commands to the tracker, e.g., change tracking updates and reboot the device etc
• No sight of sky required (after initial GPS signals are attained)
• Built-in motion sensor preserves battery by sleeping the tracker when there is no movement
• Internal memory stores the tracker locations when GPRS is lost - then maps the route/s onto the tracking platform
  
• Press the SOS/Panic button to instantly send an email, SMS, or push notification to family/colleagues
• Operates on the latest GPS and GLONASS technology
• 7 -10 days battery performance from a single charge (dependent upon live tracking updates and movements
• Live battery level indicator
• Live GPS signal indicator
• Live tracker status indicator
• Live speed indicator
• Live direction of travel
• Time and date
• Switch between map view and street view
• In-built calendar for easy navigation to history reports
• Playback journey routes
• View/download evidential journey reports in Excel, Word and PDF
• View multiple trackers on the same screen or select each tracker to view
• Alert history - shows all the alerts that have been sent out from the tracker
• Rechargeable 2'600 mAh Li-Polymer battery
• Charging time - approx. 4x hours
• Charging process - mains power
• LED indicators - GPS | Power | Cellular (GSM)
• Motion detection - based on an internal 3-axis accelerometer
• LTE Operating bands - Cat M1: LTE FDD: B1 | B2 | B3 | B4 | B5 | B8 | B12 | B13 | B18 | B19 | B20 | B25 | B26 | B27 | B28 | B66 | B85Cat NB2: LTE FDD: B1 | B2 | B3 | B4 | B5 | B8 | B12 | B13 | B18 | B19 | B20 | B25 | B26 |B27 | B28 | B66 | B71 | B85
• LTE data transmission - eMTC (DL) 588 Kbps | eMTC (UL) 1119 Kbps | NB2 (DL) 127 Kbps | NB2 (UL) 158.5 Kbps | NB1 (DL) 32 Kbps | NB1 (UL) 70 Kbps
• EGPRS Frequency - 850 | 900 | 1800 | 1900 MHz
• EGPRS data transmission - EDGE: (DL) 296 Kbps, (UL) 236.8 Kbps
• GNSS type - u-blox All-in-One GNSS receiver
• Sensitivity - Autonomous: -147 dBm | Hot start: -156 dBm | Reacquisition: -160 dBm | Tracking: -162 dBm
• Position accuracy - Autonomous: < 2.5m
• TTFF open sky - Cold start: 27s average | Warm start: 27s average | Hot start: 1s average
• Water resistance - IPX5 compliant
• Charging voltage - 3.7 V | 5V DC
• Operating temperature - -20° to +60° C
• Dimensions - 75 (L) x 40 (W) x 27 (D) mm
• Weight - 95 grams
• Optional magnetic case
• Supplied with Magnetic Live Prime Tracker, USB cable and User Guide
• Ideal for vehicle, asset and people tracking, including monitoring car security/theft, plant machinery, holiday home, caravan, trailers, boats etc