FULLY TRACKED DELIVERIES
WE SHIP ANYWHERE IN THE WORLD, SO NO MATTER WHERE ON THE PLANET YOU RESIDE WE CAN GET OUR PRODUCTS TO YOU.
We offer an easy to understand shipping cost to any destination in the world. It doesnt matter if you reside in the UK, the EU or anywhere in the world. And we only charge the actual cost of shipping, so if the courier charges us less than the prices stated below we will refund the difference back to you.
FREE UK NEXT WORKING DAY DELIVERY
Courier: DPD and Royal Mail Special Delivery. Cost: FREE. A working day is considered a week day i.e: Monday - Friday, but excludes Saturday, Sunday and Bank Holidays. A signature is required to release the goods. Orders made between Monday - Friday before 15:00 pm will qualify for next working day delivery at no charge. Orders made on a Friday AFTER 15:00 pm will be dispatched on Monday for delivery on Tuesday unless you have paid for an expediated / express delivery during the Checkout. Orders placed on a weekend (Saturday or Sunday) will be dispatched on Monday for delivery Tuesday.
OPTIONAL MOBILE NOTIFICATION
You may choose to receive delivery notifications to your mobile phone which will inform you when the item/s have been scanned and collected from our premises. If this option is available, you must select this option during the Checkout Process.
DELIVERY TO THE HIGHLANDS ETC
Deliveries to the Highlands of Scotland, Isle of Wight, Isle of Man, Channel Islands, Northern Ireland and remote areas within the UK (North of the Scottish Central Belt) will be delivered by Royal Mail Special Delivery and may take longer than the next working day depending on the location.
EXPEDIATED / EXPRESS DELIVERY AND WEEKEND DELIVERY (UK)
We understand that you may require product/s early on a week day morning or on a weekend. Please be aware all expedited deliveries require an additional fee which is non-refundable should the product/s need to be returned. Please see our Terms & Conditions 'Delivery' regarding your Consumer Right of Return and Refund for further details.
BY 13:00 PM NEXT WORKING DAY DELIVERY (UK)
Courier: Royal Mail Special Delivery. Price: £8.40. Orders must be placed not later than 15:00 pm Monday - Friday.
BY 10:30 AM NEXT WORKING DAY DELIVERY (UK)
Courier: DPD. Price: £19.20. Orders must be placed not later than 15:00 pm Monday - Friday.
BY 18:00 PM SATURDAY DELIVERY (UK)
Courier: Royal Mail Special Delivery. Price £11.99. Orders must be placed not later than 15:00 pm on the Friday. Please take into consideration that Public Holidays are classed as non-working days.
Please note that even the best couriers are subject to delays which are outside our control. Elements such as bad weather conditions, road works, an accident or incident and other unforseen circumstances may occur. In addition, restrictions to certain geographical postcodes shown below will mean that we are unable to fulfil a Next Working Day Delivery.
IV (1-32, 36-40, 52-54, 63)
PA (20-33, 35-40)
PH (19-26, 30-35)
PA (62-72, 74-75, 80)
IV (41-51, 55-56)
For this reason we encourage time sensitive use of the equipment is placed online earlier than later.
DELIVERY TO BFPO ADDRESSES
We offer delivery to BFPO addresses on all of our delivery services. VAT may also fully refundable.
All BFPO addresses must be entered into the fields in our online form in a specific format, as shown below, ensuring that the BFPO number is entered into the postcode field:
Full name: Service Number, Rank, Name
Address line 1: Company
Address line 2: Blank
Postcode: BFPO ### (eg: BFPO 123)
Country: United Kingdom
Tracking will only update as far as the BFPO office. Once the parcel has been delivered to the BFPO office, you will need to contact the BFPO for further delivery updates.
EU & WORLDWIDE DELIVERY
When placing an order for delivery to any EU or worldwide destination, a flat rate delivery of £25.00 applies. Delivery can take up to 6 working days. If you require an expediated / express delivery up to 3 working days, the cost of £35.00 applies. If we are able to get a lower shiipping cost once we have inputted the destination and dimensions of the parcel, then we will refund the difference back to you. All parcels are dispatched by reputable couriers including UPS and FedEx and will be fully tracked. A signature will be required to release the goods.
Please Note: Customs & Excise randomly select packages entering your country to assess if they are subject to duty and/or VAT. It is important that we alert you to this so that you are aware that you could be subject to some additional costs if your package is selected. Please understand this is out of the control of OSS Technology Ltd and we are not liable for any additional duty costs. If you wish to get an idea of a potential charge on your order, the following link provides an easy calculation system: http://www.dutycalculator.com/