How do I wire the mini tracker to my car?
The tracker is simply connected to your existing vehicles 12 volt power supply however, we recommend using a qualified auto electrician. Alternatively, we can dispatch an auto electrician to fit the tracker for you (subject to charge).
How do I access the trackers movements?
You are supplied with a unique tracking console login. The tracking console is rich with simple-to-use features allowing you to real-time track your vehicle's activity and download / print all movement/s for your safe keeping.
Can anybody else see my console login?
No. Each wired tracker and associated console is assigned to you only. The password can be changed from its default password by the user therefore, it is important that you do not misplace / forget the password you choose.
You have included unlimited tracking in year one (1) - what does this mean?
Unlike P-A-Y-G (Pay As You Go), there is no ongoing cost to use the tracker - you have 'pre-paid' to use the real-time functionality of the tracker (for one (1) year) completely unlimited.
How big is the tracker?
It will fit in the palm of your hand although once fitted inside your vehicle it will remain out of sight.
How accurate is the tracking?
With a decent GPS signal/s the live movements will show with pinpoint accuracy - you will be able to see the trackers real-time street level movements live every second.
What are the ongoing running costs?
After year one (1), a fee of £80 plus VAT will be applicable for continued use of the tracking console login. This fee helps contribute towards security and extensive server use, ongoing maintenance and free upgrades. A fee of £80 plus VAT will also be applicable for unlimited tracking use. A total amount of £160 will be renewable.
How long does the battery last?
The tracker is wired to the vehicle's battery (by the auto electrician) therefore, it always receives constant power.
Can I get a text message or email sent to me when the car moves off?
Yes. You have the option to input your mobile number and / or email address in your secure login area so when the vehicle moves off, you will receive an alert.
I only want to know when the car goes into an area I am concerned?
You can set an 'invisible fence' commonly referred to as a Geo-Fence from within your console login. When the vehicle moves into, or out of that pre-defined area - a text message or email (or both) will automatically be sent to you.
Do I have to pay for the text messages?
Each tracker is assigned 100 texts for FREE. Emails are sent FREE and are unlimited.
Do I get ongoing technical support?
Yes. The console login has a customer support area in which you can send a request or ask a question directly to a qualified technician.