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WELCOME TO OSS TECHNOLOGY SPY SHOP. WE ARE THE UK'S FASTEST GROWING MANUFACTURER AND SUPPLIER OF PROFESSIONAL GRADE SURVEILLANCE & SPY EQUIPMENT. PLEASE CONTACT US FOR CUSTOMISED PROJECTS. WE ACCEPT MOST CREDIT AND DEBIT CARD PAYMENTS AND OFFER A FAST DISCREET SERVICE WITH FREE POSTAGE AND PACKING. ENJOY THE SITE.

New Equipment
Feature Products and New Arrivals

Vehicle Tracking
Custom designed GPS / GPRS Tracking Systems

Mobile Phone Tracking
Custom and bespoke tracking solutions

Audio Surveillance
Infinity GSM Network Solutions for Global Communications

3G Covert Camera's
Watch Real Time Video & Audio Footage On Your Mobile Phone

Covert Wired Cameras
Hidden CCD cameras with combined digital video recorder.

Covert WireFree Cameras
Hidden CCD/CMOS cameras with wireless digital video recorder.

Spyphones
100% Software Based Security. Truly Intelligent Pocket Detectives

Voice Recorders
The World's Finest Range of Recorders

Budget Spyphones
Entry Level Super Sleuth Pocket Detectives

Computer Monitoring
Award-Winning PC/ Internet Monitoring and Security Solutions

Telephone Monitoring
Telephone Monitoring Devices For Complete Security

Night Vision
Military Grade Equipment for Surveillance / Hunting.

Home Security
Innovative security products for the home and office.

Unique Downloadable Software
AudioSpy, VideoSpy, plus other interesting unique software.

Counter Surveillance
Professional anti-surveillance and sweeping equipment

Spy Equipment Home - Terms And Conditions Of Use

Terms And Conditions Of Use

Please scroll to read our Terms and Conditions of sale BEFORE making any purchase.

1. You are responsible for deciding on the suitability of the goods offered for any particular purpose and for the consequences arising from your purchase. By purchasing or placing an order for any product through the OnlineSpyShop website or through any of our publications including any material connected directly with OnlineSpyShop you are acknowledging that you have read and understood these terms and conditions before proceeding with any purchase.

You are purchasing on the understanding that you have made all appropriate means to comply yourself and fully understand the applicable laws relating to such equipment used in this country or your own country and the consequences which may be implied by misuse.

2. Unless otherwise agreed all sales conducted through OnlineSpyShop are made on these conditions of sale. No variation of these conditions of sale or any terms supplied with any order form or other document provided to you will be binding on OnlineSpyShop unless confirmed in writing by a director of the company.

3. All orders are subject to acceptance by OnlineSpyShop.

4. All goods are subject to availability.

Prices & Payment

5. All prices in our catalogue, leaflets and our website are shown in Pounds Sterling (£) and include Value Added Tax (VAT) at the current rate of 17.5%. VAT exempt customers outside the EU will automatically qualify for VAT deduction during the checkout process. For further details regarding VAT please see point 25 ''About VAT''.

6. OnlineSpyShop reserves the right to re-invoice an order where an incorrect price has been submitted for an item due to an administrative or technical error. If you do not agree to the correct price you are not required to continue the purchase and you may ask for a full refund of any monies paid.

7. Unless otherwise agreed the full payment is required with any order or prior to delivery of the goods. Online payments are processed using the world renowned Protx in conjunction with Streamline Merchant Services. Protx has a global reputation in maximizing the safety of paying with credit or debit cards online by using 128-bit SSL secure socket encryption in compliance with the world banking industry.

Any attempts to use credit cards fraudulently will be handed straight to the police in the region where the fraud originated. We are committed to our fight against fraud and will prosecute every case to the full extent of the law. All orders placed must pass a series of strict security checks including 3D Secure processing before any products are dispatched and we trust that our genuine customers will understand the reasons for this.

8. All handling and transaction charges implied are currently included in the total selling price of any product/s purchased at the current rate 2.5% for credit card payments, and £0.49 for debit card payments. This also applies and is included in payments made by cheque, BACS transfer (or cash where goods are collected from our warehouse or delivered to you by one of our accredited distributors).

9. For so long as any outstanding payment for goods remains owing to OnlineSpyShop title to the goods will remain with OnlineSpyShop and will not pass to you until we have received payment in full including any interest due in accordance with paragraph 10.

10. OnlineSpyShop may charge interest at 2.5% per month compounded monthly on any amount not received by the due date until such amount is received both before and after judgement.

Delivery and Returns

11. Delivery is subject to availability of stock at the time of your purchase. OnlineSpyShop will endeavor to dispatch no later than the end of the week in which the order was placed providing the goods are already held in stock.

For any goods ordered that are not held in stock at the time of your purchase delivery times may take up to 28 days so please contact us for accurate delivery timescales. All orders placed through the OnlineSpyShop website are FREE of any delivery charges within the United Kingdom and Northern Ireland for orders over £100. For customers outside the UK mainland, we use courier services where a standard delivery charge of £40 is automatically added to your checkout basket.

Please Note: Customers outside the UK mainland may also be responsible for import duties and local taxes (if applied by the local authorities). For further details about Import Duty please see point 28 ''About Import Duty''.

12. You are entitled to cancel your order within 7 days from the date of your invoice. OnlineSpyShop will accept a returned product provided we are notified via email and followed up in writing within 7 days of the invoice date for any unsatisfied purchases. Goods must be returned at your expense, unopened and in a resalable condition.

If the goods have been opened or used or returned back to us in an reasonable condition they will be considered second-hand and we reserve the right to refund the full amount minus any applicable postage/packaging plus materials loss to the total value of 20%. We will not refund or exchange an item if the products were specially ordered or custom built.

13. Where a return is accepted you will be provided with a CRN number along with a return address. Do NOT post back any product to the office address shown on the website as this will result in unauthorised packages being rejected for security reasons and returned back to you.

If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be withdrawn and you will need to follow the correct legal channels to pursue any claim.

14. Claims for non-delivery of goods must be notified to OnlineSpyShop within 7 days of the invoice purchase date. This should be done by using the contacts page on our website confirming non-delivery in an email.

15. Faulty goods will also be accepted for return no later than 7 days of delivery to you providing they are returned undamaged and complete and in the original packaging.

16. Under the Distance Selling Regulations, any custom built product that has later received a fault and needs to be returned for repair, may icur additional postage and packaging costs even whilst under the manufacturers warranty. A custom build product will be indicated with a red (C/B) marking found at the bottom of the web page for that product.

17. Non-faulty goods will be accepted entirely at OnlineSpyShop's discretion within 14 days of delivery to you provided that they are returned unopened and in original perfect condition. Non-faulty returns include those returned as faulty when no fault is found. Where we accept a non-faulty return you will be credited at the full selling price less any postage and packing costs of the original delivery plus a handling charge of 20% of the total original selling price.

Product Availability

18. As a result of continued product development the specification and/or design of goods may vary from those shown.

Guarantee, Liability & Support

19. Goods supplied by OnlineSpyShop are guaranteed in accordance with the terms of the manufacturer's warranty provided with the goods. Where goods are manufactured by ourselves we offer a lifetime guarantee and support.

20. OnlineSpyShop accepts no liability whatsoever for the nature arising as a result of any representations, breach of contract, negligence or otherwise including but not limited to any liability for indirect or consequential loss, loss or corruption of data, or loss of profits, revenue, business or goodwill except for liability for death or personal injury caused by OnlineSpyShop's negligence.

21. All conditions, warranties, guarantees and representations, express or implied, by statute, common law or otherwise in relation to the goods (other than any liability which OnlineSpyShop is not permitted by law to exclude or restrict) are hereby excluded.

22. OnlineSpyShop does not represent or warrant, nor is responsible for any direct or indirect consequences of information accessible via this website or links to other websites from this website. OnlineSpyShop has no liability whatsoever in respect of any use made of such information.

Gifts

23. From time to time promotional free gifts may be offered with goods. If acceptance of a free gift contravenes your business policies or practices please let us know and OnlineSpyShop will not provide the free item.

Telephone Calls

24. Telephone calls may be recorded and used for training and/ or monitoring purposes.

Status

25. OnlineSpyShop may at its absolute discretion decline to accept orders or to offer credit terms.

Legal Status of Products

26. It is the responsibility of the buyer to obtain and obey all applicable country, state, and federal laws in regard to possession and use of any item made available by OnlineSpyShop either in its website, catalogue or by any other advertising publication. By placing an order the buyer represents that he/she is of legal age and that the products will be used only in a lawful manner.

Transmitting Equipment

27. Although it is not an offence to manufacture or possess a transmitter in the UK, some of the transmitters featured on this site are not D.T.I. approved and the use of them would be an offence. These devices are sold for export only. The telephone equipment featured in this catalogue is not approved by British Telecom.

Value Added Tax

28. Our business is based in the UK and as such we have to comply with UK and EU VAT requirements. Depending on the country to which we are delivering your goods will effect how VAT applies to you.

For orders delivered to the UK and within Europe we charge VAT at the current rate of 17.5% which is included and shown in your total purchase price. For UK customers we will provide you with a VAT invoice on request which you can use to reclaim the VAT if appropriate. For EU customers we will zero rate the VAT from your order providing you open an account by clicking here and then inform us of your VAT number. For orders delivered outside the European Union including USA, you are exempt from paying VAT.

Further details about VAT regulations can be found by visiting hmrc.gov.uk.

Import Duty

29. If your order is shipped outside of the EU, it will be subject to the usual international rules on customs duty and depending on the destination and the value and type of products, you may have to pay import duty before being able to take delivery of your goods. Please Note: this is an additional cost that you must bear as an importer. OSS Technology cannot offer advice on tariffs or whether you will be liable in any particular instance. Further details about import regulations can be found by visiting hmrc.gov.uk.

Preventing Fraud

30. OSS Technology will report all attempts to make a fraudulent transaction to the appropriate authorities. Should we feel a transaction has been placed which does not satisfy us, we will undertake additional security procedures to protect both the OSS Technology business enterprise and it's customers by using third party databases to verify the genuine cardholder. We reserve the right to hold goods until further verification has been provided and that we are satisfied the information provided is correct.

Website Amendments

31. These terms and conditions may be amended from time to time. The latest version of these terms and conditions may be accessed via the website.

32. Copyright (c) OnlineSpyShop 2005-2007. All website design, text, graphics, the selection and arrangement thereof are Copyright. All rights are reserved. All errors and omissions are excepted. All trademarks are acknowledged.

Jurisdiction

33. Any dispute arising out of these term and conditions of sale and any claim based on use of information from this website shall be governed by the laws of England and you undertake to submit to the non-exclusive jurisdiction of the Courts of England.