Payment Information, - Online Spy Shop

Search Store

Browse Store

We offer a fast, fully tracked and reliable delivery service - every time!

When a customer orders a product/s through our Online Spy Shop website, we believe you should receive it quickly and reliably. All our products are held in stock, fully tested and ready to dispatch.

UK and Overseas deliveries are FULLY TRACKED. For UK deliveries, we will keep you updated by email so that you know the EXACT HOUR that your parcel will arrive (before close of business) - so you don't have to wait in all day!

Furthermore, for UK deliveries, our parcels do NOT show our company name or product description anywhere on the delivery packaging for utmost discretion.

UK MAINLAND DELIVERY

Regardless of the size and weight of your order, all purchases made over £100 excl VAT qualify for our FREE FULLY TRACKED next working day delivery. We will keep you updated by email so that you know the EXACT HOUR that your parcel will arrive (before close of business) - so you don't have to wait in all day!

UK DELIVERY TO

Highlands of Scotland, Isle of Wight, Isle of Man, The Channel Islands and Northern Ireland - our fully tracked service is not available therefore, we will dispatch for next working day delivery before 13:00 pm.

NEED IT BY 12:00 NOON

You can select a faster next working day delivery option during the checkout process. Add £6.50*

NEED IT BY 09:30 am

You can select a faster next working day delivery option during the checkout process. Add £11.60*

NEED IT BY SATURDAY

If you are placing your order on a Friday and need the item/s by Saturday - you can select a Saturday delivery by 12:00 noon option during the checkout process. Add £18.00*

* 12:00 noon, 09:30am and Saturday delivery options are not available to the following destinations: Highlands of Scotland, Isle of Wight, Isle of Man, The Channel Islands and Northern Ireland.

Please Note: As we offer a next working day delivery service (unless you select a Saturday delivery), if you place your order after 15:00 pm on a Friday, then your goods will be dispatched on the following Monday for delivery on Tuesday. A signature is required to release the goods.

EUROPEAN UNION DELIVERY

When sending item/s to EU countries, please select the most appropriate shipping option during the checkout process. We offer a FULLY TRACKED Standard delivery for £22.50 and Express delivery for £40.00. Delivery times will vary across European destinations between 2 - 7 working days.

REST OF THE WORLD DELIVERY

When sending item/s Internationally, please select the most appropriate shipping option during the checkout process. We offer a FULLY TRACKED Standard delivery for £22.50 and Express delivery for £40.00. Delivery times will vary across Worldwide destinations between 3 - 8 working days.

Please Note: For both European and International delivery services, if you place your order after 15:00 pm on a Friday, then your goods will be dispatched on the following Monday. A signature is required to release the goods.

Spy Equipment Home - Payment Information

Payment Information

For your shopping pleasure, Online Spy Shop accept the following methods of payment:

Credit / Debit Card Payments

Online payments are accepted by most major credit / debit cards through our secure and encrypted shopping system in conjunction with Co-op Bank and SagePay merchant services.

For further details explaining how safe and secure your shopping experience with Online Spy Shop is, please kindly visit the bottom of this web page.

Please Note: We are unable to accept American Express payments at this current time.

Bank Transfer

Bank transfers sent from any account Worldwide are accepted into our trading business account. Please contact us for our account details if you prefer this method of payment.

Cheque Payments

Cheque payments are also accepted. Please note that goods will not be dispatched until the cheque has cleared into our trading business account. This procedure takes 10 working days to officially clear once funds are showing in the account.

Cheque payments must be made payable and sent to our business address below. Please DO NOT send any cheque payment before your order has been verified.

OSS Technology Ltd
St Christopher House
Suite 9C

217 Wellington Road South
Stockport

Cheshire

SK2 6NG
United Kingdom

Telephone / Fax

We can manually process card payments over the telephone. Please contact us on the below office telephone number.

Telephone: (+44) 161 477 1470
Fax: (+44) 7 08 09 00 008

Secure Online Shopping

You will notice our website is encrypted by GeoTrust internet security which means we operate with a real time secure https:// browser bar. This means all customer visits are protected to the same industry standards as governed by the financial regulatory authorities board to offer customer protection. When purchasing any product, all customer details are processed in strict security compliance between Sage Pay Secure Gateway and our business banking account.

GeoTrust and Sage Pay are world leaders and renown for having the highest level of compliance and stringent security under the Payment Card Industry Data (PCI) ensuring that your details remain secure from point of website visit and throughout the transaction process. We are also one of the first companies to enforce the new 3D Secure procedure brought in by Sage Pay and the major banking authorities to further enhance customer security with a password protected ID when making online purchases.

Delivery Timescales

UK and Northern Ireland - All orders are dispatched from our office HQ the same working day for delivery to you before 1pm next working day providing the order is placed online before 2pm GMT Mon - Fri.

Southern Ireland and Europe - All orders are dispatched from our office HQ the same working day for delivery to you up to a maximum of 6 working days providing the order is placed online before 12 noon GMT Mon - Fri.

Rest of the World - All orders are dispatched from our office HQ the same working day for delivery to you up to a maximum of 6 working days providing the order is placed online before 12 noon GMT Mon - Fri.

Please Note: For orders that are not held in stock whereby are custom built or are not pre-built will take slightly longer. We will always inform you of expected delivery timescales in these circumstances.

For customers within the UK and Northern Ireland all purchases are shipped FREE of any postage and packaging charges for orders over £100 (excl VAT). For all orders under £100 (excl VAT) we charge the standard delivery cost of £5.40 to ensure guaranteed next working day delivery. A tracking number will be provided for all purchases and a signature will be required in order to release the goods to you.

For customers outside the UK and Northern Ireland all purchases are shipped via courier service subject to a flat rate delivery charge of £22.50 using Royal Mail International and £40.00 using DHL or another similar level of courier service.

Please Note: Purchases weighing more than 2kgs or whereby more than 1 box is needed to package the goods, we reserve the right to pass additional courier charges implied. Under these circumstances we will contact you accordingly. A tracking number will be issued for all purchases and a signature will be required in order to release the goods to you.

Please Note: For customers outside the UK and Northern Ireland you may be liable for any applicable customs duty and import charges subject to the description and value of your order. If in any doubt about HM Revenue and Customs charges, we strongly recommend that you contact your local Customs and Excise offices for further information.

Newsletter Sign Up